1. Introduction

Welcome to Balectra Gas, a mobile application designed to facilitate the delivery of gas to our valued customers. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1. Personal Information: We may collect the following personal information when you use our app:

  • Name
  • Contact information (email address, phone number)
  • Delivery address
  • Payment information

2.2. Usage Information: We may collect information about how you use our app, including:

  • Log data (e.g., IP address, device information, browser type)
  • Usage patterns and preferences
  • Location information (with your consent)

3. How We Use Your Information

We use your information for the following purposes:

3.1. Providing Services: To deliver gas to your designated location and process your payments.

3.2. Customer Support: To provide customer support and respond to your inquiries and requests.

3.3. Improving Our Services: To enhance and improve our app, including analyzing user behavior and preferences.

3.4. Marketing and Communication: To send you promotional emails, updates, and notifications (you can opt out at any time).

4. Disclosure of Your Information

We may share your information with the following parties:

4.1. Service Providers: We may share your data with third-party service providers who assist us in delivering our services.

4.2. Legal Compliance: We may disclose your information to comply with legal obligations or in response to lawful requests.

5. Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration.

6. Your Choices

You have the following rights regarding your data:

6.1. Access and Correction: You can access and update your personal information through the app.

6.2. Opt-Out: You can opt out of receiving marketing communications.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes through the app.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at techaidaltd@gmail.com

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